SherryFranklin
February 11, 2021
"Awesome shopping experience"
Blanca was fantastic to work with. When my initial tire shipment went missing, she jumped right on it. My appointment at New England Tire went super smoothly. The folks there were incredibly friendly. I wouldn't think twice about using both N E Tire and Tirescanner again. The waiver of the installation fee was a nice little perk.
sadladybug861
February 09, 2021
"General Impressions"
In general, this service seems pretty solid, though there were a few hiccups with the coordination. The customer support is top-notch.
goldenostrich875
January 09, 2021
"Go for it!"
Wow. First of all, tirescanner is an awesome platform to find your next tire set. I needed a specific size and had no trouble discovering choices at the best prices around. After I made the purchase, their customer service team really stepped up: if you get to work with Blanca Iris Guzman, you’re in excellent hands. She was professional and super quick to respond the whole time. What a fantastic experience! I’ll definitely be turning to tirescanner for my next tire needs.
silverostrich157
December 01, 2020
"Totally happy with my purchase"
I've picked up a couple of tire sets from Tirescanner. Each deal was top-notch, from the cost to the setup and after-sale support. I definitely suggest giving them a try.
Serenity.Stanley
November 25, 2020
"Tires Made Easy!"
I’m really pleased I stumbled upon this website; it’s kinda like a kayak for getting tires! Blanca was incredibly helpful with the buying process and setting up the appointments with the installer. The tires showed up and were put on just like we agreed, couldn’t be happier!
TanyaWatts
November 14, 2020
"Great Deal and Excellent Service"
I needed to find two specific OEM front tires, which usually means you can't snag a decent deal. You can either purchase four and get a discount with next-day installation or buy two at full price and wait a week, but I couldn't afford to wait. I noticed that tirescanner was popping up only on Bing, not Google. Anyway, I managed to grab my tires with a 10% off coupon. It turned out to be cheaper for tirescanner to swap my tires in my driveway than to drive 5 miles to a shop.
After I paid for the tires online, I received a call and an email from Blanca, who helped me set up my appointment for two days later. The installer reached out to see if he could come the next day instead, which felt like getting Amazon's next-day delivery while paying for Prime's two-day service! Bonus points! The installer arrived right on time and finished in under an hour. Blanca followed up with an email to check if everything was alright. She's fantastic at customer service and a joy to work with.
From now on, I’ll be buying my tires from tirescanner!
Thanks a bunch.
Noel
Gregory_Roberts
November 10, 2020
"Outstanding Support from Blanca!"
Blanca truly shines as a valuable member of your team. Her customer service abilities are top-notch, and she was incredibly detailed throughout the whole ordering process and follow-up, keeping us updated on tracking and all that jazz. Chatting with Blanca was a delight; she was patient, well-informed, provided clear guidance, and was super helpful. We had been struggling to place our order online, but Blanca took the time to dig a little deeper and found a solution for us.
greenladybug571
November 07, 2020
"Blanca's Customer Service is Top Notch!"
Blanca really knows how to treat customers right. She was super patient, professional, and just smooth in her approach. I believe Blanca is an excellent representative for your company. I’d highly recommend she take on a trainer role in your customer service team. I was in the market for some tires, and honestly, I didn’t have a clue about what I needed. Blanca helped me find the right tires and made sure they arrived on schedule.
BerniceMiller
October 14, 2020
"Excellent Support from the Team"
Everything went off without a hitch, and I really appreciate Blanca’s help throughout the entire process. If it weren't for their support, this could've turned out to be a lot more difficult and expensive, since the actual shop wasn’t very helpful. I do think there are some things that could use a bit of work, like scheduling (no slots open at the shop), installation differences, and the communication between the tire scanner, the shop, and the customer. That said, I truly appreciated the service and Tirescanners' commitment to addressing those issues and making the overall experience quite positive.
bigbutterfly984
October 13, 2020
"TireScanner.com Experience"
I usually buy tires online at tirebuyer.com, but this time I stumbled upon tirescanner.com while doing some digging. The tires I got were priced pretty competitively, and the installation cost per tire was lower with the same installer. What really makes tirescanner.com stand out for me is how they handle the scheduling. Ms. Guzman not only made sure I had an appointment, but she also checked in to see if everything went smoothly. In the end, I saved around $100 on higher quality tires compared to what I was quoted when going directly through the installer, and I didn’t face any extra fees beyond what was initially quoted for installation. I’d definitely think about buying from tirescanner.com again.
CraigOlson
October 08, 2020
"Awesome way to purchase a tire"
Let me tell ya, this was one of the best experiences I’ve had when it comes to getting a tire fixed. I didn’t have to trek to a tire shop to see if they had what I needed or if the price was right. I’m super glad I stumbled upon this site while searching for the tire I wanted. They not only help you buy it, but they also tell you which shop to visit and even set up an appointment for you. I was really pleased with the whole process! Plus, they have reps who text and email you about your order and appointment, making sure everything went smoothly. Big thanks to Blanca Iris Guzman for the help!
WillieRodriquez
October 02, 2020
"Kudos to Tirescanner for awesome service and solid prices!"
I discovered Tirescanner through Jalopnik (shoutout to J) when I was in need of front tires. I checked out their prices and was pleasantly surprised; they had a great deal, especially since my car has those annoying skinny tires (BMW i3). There was a hiccup with Paypal on the payment, so I reached out to Tirescanner for help, and I ended up chatting on the phone (it was surprisingly easy to connect with a real person - big thanks to you, Blanca Iris). Buying tires has never been this straightforward, and I even saved some cash. I chose the nearest installer (High 5 Tires) who had reasonable installation rates. I’d definitely shop with Tirescanner again. Blanca Iris, you’re a big part of why Tirescanner is gonna thrive.
KnowledgeDoor
July 16, 2020
"Awesome Shopping Experience"
Good variety, quick delivery, and prices that can't be beat. Their pricing is top-notch, especially if they keep rolling out discount codes like they did during the July sale. Overall, I'm really impressed and will definitely be back for more.
Owen.Daniels
July 14, 2020
"Outstanding Support from Blanca Iris Guzman"
I received outstanding support from Blanca Iris Guzman!!! Truly a champion in customer service. She addressed all my questions, looked into my inquiries, and got me the info/documents super fast.
I can't recommend Tirescanner enough; their customer service is simply the best!
redgorilla992
July 10, 2020
"Great value and customer care"
Great value and customer care! I placed my order and got a call saying my tires might be late, but they assured me they'd be ready by the next morning. Plus, they offered to install my tires at no charge for the hassle. When I showed up, they put my tires on right away with zero wait! I’ll surely keep shopping here! Big thanks to Omar!